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Overview
BotPenguin is an AI chatbot platform for building and deploying conversational bots across WhatsApp, Facebook, Instagram, Telegram, and websites. It automates customer support, lead generation, appointment booking, and bulk messaging with LLM integrations.
✨ Features
Multi-Channel Bots
Deploys chatbots across WhatsApp, Facebook, Instagram, Telegram, and websites.
LLM Integration
Connects with ChatGPT, Gemini, Claude, and other large language models.
Unified Inbox
Manages all conversations from one place with bot-to-human handoff.
App Integrations
Connects with Shopify, Zendesk, HubSpot, Zapier, and 30+ tools.
⚖️ Pros & Cons
Pros
✓ Generous free tier available
✓ Supports many messaging channels
✓ No markup on Meta charges
Cons
✗ Enterprise plan gets expensive
✗ Add-ons needed for higher usage
💰 Pricing
Baby
$0/mo
- 1,000 messages/month
- 1 chatbot
- Multi-platform: WhatsApp, Instagram, Facebook, Telegram, Website
- Unlimited lead capture
- 1,000 AI (LLM) messages
Little
$29/mo
- 3,000 messages/month
- 5 chatbots, 5 team members
- Appointment booking
- WhatsApp bulk messaging & Instagram DM automation
- 30+ integrations (Shopify, Zendesk, etc.)
POPULAR
King
$99/mo
- 12,000 messages/month
- Unlimited chatbots & AI agents
- 10 team members
- WhatsApp flows & smart routing
- 50+ integrations (Zapier, HubSpot, Salesforce)
- ChatGPT/GPT-5 integration
Emperor
Custom
- Contact sales for a quote
- Unlimited messages & team members
- Extra channels: WeChat, LINE, Viber, SMS, Slack
- Custom LLM & enterprise fine-tuning
- Dedicated setup & advanced security